Accessibility
Legal
Accessibility
Last updated 20 August 2026
If something here does not work for you, email
support@overwatch-sourcing.com or call 208-713-9313 and we will help you directly.
You do not need to explain why. If the fastest route is for us to take your order over the
phone, that is fine and it is not a lesser service.
support@overwatch-sourcing.com or call 208-713-9313 and we will help you directly.
You do not need to explain why. If the fastest route is for us to take your order over the
phone, that is fine and it is not a lesser service.
Why this page is not boilerplate here
A meaningful share of the people who need this catalog have limited vision, limited
dexterity, or are helping someone who does. An inaccessible site selling aging-in-place
equipment is a contradiction, and we would rather be judged on this page than quietly fail it.
What we are aiming for
WCAG 2.2 Level AA. That is the standard we build to and check against.
What we have done
- Larger base type. Body text is set at 17px rather than the usual 16px,
and the layout works at 200% zoom without horizontal scrolling. - Keyboard access. Every link, button, filter, and form control is
reachable and operable by keyboard, and the focus outline is visible — we have not
removed it. - Contrast. Text and interface colours were chosen to meet the AA ratio.
- Real labels on every form field, with hints linked so a screen reader
reads them together. - Status messages announced rather than only shown.
- No CAPTCHA, no time limits, no motion. Nothing auto-plays, flashes, or
expires while you are filling it in. - Catalog filters are real buttons with pressed state, not styled divs.
- Pages print cleanly — the catalog and capability statement are laid out
for paper, because plenty of people would rather read them that way.
What is not right yet
Listing this honestly is more useful than claiming conformance.
- The site has been checked by hand and with automated tooling. It has
not been tested by people who use screen readers or other assistive
technology daily. That is the test that matters and we have not done it. - Manufacturer specification sheets we link to are produced by the manufacturer.
We do not control their accessibility. Ask us and we will get you the
information another way. - We have not yet published a large-print or plain-text version of the catalog. Ask and we
will produce one.
Everything here can be done by phone
| Instead of | You can |
|---|---|
| Browsing the catalog | Ask us to send it, or read it to you |
| The quote form | Call or email and we will take the details |
| Reading a specification sheet | Ask us for the figures you need |
Tell us when we get it wrong
Including the small annoying things. Email support@overwatch-sourcing.com or call
208-713-9313 with the page you were on and what happened. We reply within
one business day with either a workaround or a date.