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Accessibility

Last updated 16 September 2026

If something here does not work for you, email
support@glblpartners.com or call 208-917-1181 and we will help you directly.

You do not need to explain why. If the fastest route is for us to take your order over the
phone, that is fine and it is not a lesser service.

Why this page is not boilerplate here

A meaningful share of the people who need this catalog have limited vision, limited
dexterity, or are helping someone who does. An inaccessible site selling aging-in-place
equipment is a contradiction, and we would rather be judged on this page than quietly fail it.

What we are aiming for

WCAG 2.2 Level AA. That is the standard we build to and check against.

What we have done

  • Base type. On catalog and store pages, text is set at 15px or larger,
    and the layout works at 200% zoom without horizontal scrolling.
  • Keyboard access. Every link and button is reachable and operable by
    keyboard, and the focus outline is visible — we have not removed it.
  • Contrast. Text and interface colours were chosen to meet the AA ratio.
  • No CAPTCHA, no time limits, no motion. Nothing auto-plays, flashes, or
    times out.
  • Printing. The capability statement has its own print layout. Ask and we
    will send the catalog as a document.

What is not right yet

Listing this honestly is more useful than claiming conformance.

  • The site has been checked by hand and with automated tooling. It has
    not been tested by people who use screen readers or other assistive
    technology daily. That is the test that matters and we have not done it.
  • Manufacturer specification sheets we link to are produced by the manufacturer.
    We do not control their accessibility. Ask us and we will get you the
    information another way.
  • We have not yet published a large-print or plain-text version of the catalog. Ask and we
    will produce one.

Everything here can be done by phone

Instead of You can
Browsing the catalog Ask us to send it, or read it to you
Emailing a quote request Call us and we will take the details
Reading a specification sheet Ask us for the figures you need

Tell us when we get it wrong

Including the small annoying things. Email support@glblpartners.com or call
208-917-1181 with the page you were on and what happened. We reply within
one business day with either a workaround or a date.